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These rules are a standard for Virtual Reality use and safety, additional rules and safety precautions are available upon request.
Virtual reality (VR) gaming can be an immersive and exciting experience. However, it is important to establish some ground rules to ensure a safe and enjoyable experience. Here are some tips to consider:
1. Follow the recommended age guidelines: Most VR headsets are not designed for children under the age of 13. It is important to follow the product guidelines and age. For more information on age restrictions please visit https://www.meta.com/quest/parent-info/
2. Take breaks: Though fun, VR gaming can be an intense experience therefore it may cause motion sickness, eye strain, headache or nausea based on the individual, every individual is different. It is advised to play no more than 30 minutes at a time before taking a 10 - 15 minute break of which is highly advised to continue safe VR use. If feeling unwell during use discontinue using equipment and rest for a moment.
3. Set up a safe play space: VR gaming requires a clear and open space to avoid bumping into objects or tripping over large items. It is recommended to have a play space of at least 6.5’ x 6.5’ that is free from clutter and away from walls, doorways, and staircases. Some games require (room scale or) larger spaces than the recommended (possible 10’ x 10’ area) Game 2phace LLC is not liable/responsible for lack of space in clients establishment, home, or business.
4. Volume: Sound effects can enhance the immersive experience of VR gaming. However, it is important to be aware of the volume level to avoid hearing damage during use.
5. Choose appropriate games: Some VR games may contain violent or mature content. Game2phace LLC may limit access to certain games based on event parameters, however it is the responsibility of a parent, guardian, or event supervisor to verify and restrict use based on age and preference.
6. Be aware of surroundings: VR gaming can be so immersive that it can be easy to forget about the real world. Though large scale events can provide ample spacing it is important to be aware of surroundings and avoid bumping into objects or people when in a more confined space. It is advised event planners measure prior to reservation to verify spacing conditions are met.*Game2phace LLC is not responsible for any damage/injury etc. that may occur from use of equipment*.
7. Only use VR equipment indoors: Damage can occur if headset lenses come in direct contact. DO NOT look directly into sunlight while wearing VR headset as this may not only cause irreversible damage to the equipment but this act could also result in damage to your vision.
8. Seizure Warning: in rare instances, some users may experience seizures when exposed to certain light patterns or flashing lights. Exposure to certain light patterns or backgrounds on a virtual reality device may induce an epileptic seizure, even in persons who have no history of prior seizures or epilepsy. Players using virtual reality hardware shall carefully review all health and safety warnings in addition to consulting with a physician prior to use. If nausea, headache, or motion sickness occur please stop use immediately and rest briefly.
I hope these tips help you enjoy your VR gaming experience safely and comfortably!
9. Settings with in VR may not be changed: Certain setting changes may cause a malfunction during or after use once set-up has been completed no further settings need to change such as play area or in game settings if a setting has been drastically altered resulted causing play downtime GAME2PHACE LLC is not responsible for refund or additional use.
Payment
A valid credit or debit card payment / deposit is required to secure the requested date and time for your event. If the deposit or full payment is not received within 24 hours of your requested event time your request will be subject to cancellation.
Deposit
If you would prefer not to cover the full cost of the event immediately, a NON-REFUNDABLE deposit may be offered at one-third of your event’s total cost, however deposits vary based on the amount of equipment ordered for your event.
Cancellation / Refund Policies
There is a $50 cancellation fee for all events cancelled after payment is received
Events cancelled at least one week prior to scheduled event date are eligible for refund ***minus the cancellation fee***.
NO REFUND will be granted if the event is cancelled within 72 hours of the scheduled date.
Game2phace will attempt to accommodate a reschedule for your event without penalty if your event is cancelled however no guarantees are made.
Privacy Policy
Game2phace is committed to protecting your privacy. We use the information we collect on the site to make bookings with Game2phace as simple as possible and to enhance your overall experience we do not sell trade or rent your personal information to others.
Personal Damage / Injury
Game2phace is not responsible for any damage to personal or company property during or after equipment use. All liability for damages or injuries is the sole responsibility of the client and / or host.
Rental Equipment Damage
Any damage to VR equipment during use (without coverage) will result in a $100 repair fee for (each) item damaged. Such damage includes but is not limited to Noticeable dents/scratches, direct sunlight exposure, malicious software/downloads, severed straps, etc. If damage does occur the financial responsible of repair costs will be that of the organizer/event planner/host and will be due immediately upon event conclusion
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